Frequently asked questions

To better focus your search, please use keywords. Common words like "the", "and" or "a" may return unwanted results. Avoid using them in your searches.

If you do not see an answer here, you can also search, or post to, the Community Forums. Miva Merchant also offers an array of support plans, providing professional assistance. If you have a question and answer that should be included in the FAQs, please send it to media@mivamerchant.com.

Reporting Bugs and/or Suggestions

Please complete our Bug Report Form to let us know of any problems you've found with our software or services. Feature suggestions and requests are also welcome.

Reporting Feature Requests

Please complete the Wishlist Request Form, describing any features you would like to see added to a Miva Merchant Product.